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  • BonsAI: Digital Workforce Supplementing Human Productivity
  • Top 10 Chatbot Companies in Europe - 2020

    Chatbots are driving disruption across various industries today and are poised to become an inevitable component of intelligent enterprises of the future. The advancements in artificial intelligence and machine learning technologies coupled with the proliferation of messaging apps are fuelling the development of chatbots for a range of business requirements. Encompassing various third-party chatbots, native bots, and distributions channels, the chatbot ecosystem is already robust. Several reports estimate that chatbots are expected to generate over $8 billion in savings globally by 2022. Global Market Insights shows that the European chatbot market revenue will experience around 25 per cent gains till 2024 due to the substantial investment of major market players in AI technology for intelligent solutions. With a focus on analytics, an array of European companies has entered the chatbot market.

    Leveraging the consumer data gained through analytics, such as social media profiles, companies seek to enhance customer service and experience. This is evident in the retail sector, which is the largest user segment of chatbots due to the growing e-commerce market. Retailers are implementing chatbots to assist their customers in online product searches as buyers prefer to purchase through them and to provide superior service for e-mail responses to sales and transaction inquiries. Brands are adopting messaging platforms with bot capabilities to boost customer engagement and strengthen customer loyalty. Similarly, chatbots deliver remarkable business value by streamlining the internal workflows for enterprises—including services in the HR department, employee onboarding, and internal help desk. Chatbot technology is also hailed as one of the most prospering eLearning innovations that creates an interactive learning experience for students. With a myriad of applications, Chatbots are going to be the mainstream across diverse business functions and consumer applications in the near future.

    In light of these significant technological advancements today, CIOApplications Europe has compiled a list of Top 10 Chatbot Providers in Europe to guide enterprise leaderships in harnessing the power of technology to embrace innovation and enhance productivity.

    With exceptional technological acumen and numerous success stories up their sleeves, many of these companies have consistently proven their expertise in robust chatbot solution landscape in the European region. We hope this issue of CIOApplications Europe helps you build the partnership you and your firm need to adopt efficient chatbot solutions to enhance customer and employee experience thereby increasing organisational productivity.

    We present to you CIOApplication Europe’s “Top 10 Chatbot Providers in Europe - 2020.”

  • TOP VENDORS
    Top Chatbot Companies in Europe

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    Top Chatbot Companies in Europe

  • BonsAI

    BonsAI

    BonsAI, a technology solution provider that designs and develops AI-based applications to empower clients with automized business operability. while developing use-case specific chatbots for its clients, initializes every engagement by providing a questionnaire to enquire about a firm’s IT system infrastructure and other parameters such as user base, regional demographics, and communication channels, to name a few. Once all the information is gathered, BonsAI develops a customized chat applet as per the requirements and delivers a virtual agent that is compatible with a client’s business model within a few weeks.As BonsAI supports clients from the smaller Eastern European nations such as Croatia, Slovenia, Ukraine, and more, the chatbot’s embedded, region-specific natural language processing (NLP) functions improveautomation capabilities

    bonsai.tech

  • adenin

    adenin

    adenin TECHNOLOGIES was founded in 1999 with the mission to create modern Intranet software that promotes productivity and empowers decision-makers in real-time by bringing many types of data together in one portal. Fast-forward to today and the business app landscape has vastly changed. Some trends have come and gone, while others have permanently changed our understanding of what it takes to bring sustainable productivity to users.With over 15 years of experience in making Intranets, SharePoint customizations and designing information architectures we know a thing or two about creating progressive enterprise software.Today products cater for the diverse needs of customers from all industries with employees ranging from 10 to 10,000

  • Ailleron SA

    Ailleron SA

    We focus on delivering state-of-the-art specialised products for the financial, telecommunications and hotel industries. The Group also offers top-quality outsourcing of IT services for customers at home and abroad. Ailleron’s offer includes leading-edge technological products that are recognized worldwide, as well as IT solutions that are implemented for the leaders of the telecommunication and financial sectors

  • BOTfriends

    BOTfriends

    The company's focus is on the development of chatbots in messenger platforms and voice assistants using artificial intelligence. We are specialized in the development of Proof of Concepts up to highly individual enterprise solutions by NLP, Machine Learning and API integration. Through the long cooperation with corporations we are also specialized in designing scalable chatbot architectures, which we combine in our backend to roll out the technology of chatbots globally to companies. In addition, we place the highest priority on an extraordinary conversational design with an intensive focus on the user experience

  • Infermedica

    Infermedica

    Founded in 2012 by a team of engineers, data scientists, and physicians, Infermedica develops its diagnostic engine to collect intake data, check symptoms, and guide patients to the right care. The technology can also detect emergencies and support healthcare professionals by giving them early access to health information and recommendations.Tackles the problem of inappropriate use of medical services and misdiagnosis, by providing insurance companies, hospitals, and health systems with a set of advanced preliminary diagnosis and triage tools.The company uses artificial intelligence and machine learning to assess symptoms and find patterns in data

  • Progress [NASDAQ: PRGS]

    Progress [NASDAQ: PRGS]

    Progress (NASDAQ: PRGS) offers the leading platform for developing and deploying strategic business applications. We enable customers and partners to deliver modern, high-impact digital experiences with a fraction of the effort, time and cost. Progress offers powerful tools for easily building adaptive user experiences across any type of device or touchpoint, award-winning machine learning that enables cognitive capabilities to be a part of any application, the flexibility of a serverless cloud to deploy modern apps, business rules, web content management, plus leading data connectivity technology. Over 1,700 independent software vendors, 100,000 enterprise customers, and two million developers rely on Progress to power their applications

  • SIMSOFT INDUSTRY

    SIMSOFT INDUSTRY

    SIMSOFT INDUSTRY develops proactive, voice-guided virtual assistants for the Industry 4.0. Such virtual assistant places the field worker at the heart of tomorrow's industrial production process.The virtual assistants of SIMSOFT INDUSTRY are specialized to guide field workers using the voice as principal interface, and to structure their experience feedback.Since its creation in March 2013, SIMSOFT INDUSTRY has been conducting a major R&D effort to develop operational solutions and provide the industry with tools adapted to the production, manufacturing, assembly, and maintenance processes.SIMSOFT INDUSTRY carries out its development with a dual approach based technology and social science, by introducing ergonomics thinking very early in the specification of industrial needs

  • SnatchBot

    SnatchBot

    SnatchBot is an enterprise-grade, bot-building platform-as-a-service that was created with one central tenet in mind: to make bot-building accessible to anyone – whether developer, enterprise, or individual – with little to no coding skills required.The company's SnatchBot Builder Platform enables to publish chatbots easily to mobile devices, web apps, and chat services such as Facebook Messenger, SnatchApp, Skype and other popular channels.SnatchBot works with small to world-leading companies. Our clients use our platform to streamline business workflows and communications with a single message-based interface with no coding skills required

  • The Bot Platform

    The Bot Platform

    Platform for building bots on Workplace from Facebook, Microsoft Teams and Messenger which also help in building desk enquiries, measure morale, task tracking and much more. The company combines next gen-technology and easy to use features to transform communications, culture and workflows

  • Tidio

    Tidio

    The company provide live chat, chatbots and email marketing solutions that make order status to shipping zones communication faster and smooth engagement

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